Most venues aren’t short on data – ticketing, web analytics, email, social, it’s all there. The trouble is that reporting often stops at describing what happened, rather than shaping what happens next. In this piece, Ticketsolve shares practical guidance on choosing metrics that are genuinely actionable, pairing numbers so they tell a fuller story, and … Read more
Google Tag Manager is a useful option for managing your website tracking tags. Nazma Noor, Digital Strategist at Cog, explains more about the basics including some top-tips and common mistakes they’ve seen across the arts and culture sector.
Nazma Noor, Digital Strategist at Cog, shares 5 of her top tips to take your website reporting into 2024 using Google Analytics and their GA4 platform.
1. Introduction – start now! Google Analytics 4 (GA4) is the next version of the popular web tracking software. It is important to start now as the current version, Universal Analytics (or version 3) will stop recording data on 1st July 2023. After that, you will be able to access your data for six months … Read more
1. Why it’s important to track your content online after posting Measure the success of your efforts and leverage the insights to help you: Target underperforming segments of your audience Know what type of content your audience enjoys Understand which of your marketing channels are working best, and how to improve your performance Understand where … Read more
1. Understanding the audiences we serve The last few years have seen a necessary acceleration in the digitisation of the UK heritage sector. From the digital upskilling of employees and volunteers, to providing for digital audiences on an unprecedented scale, these changes have no doubt presented challenges to a fundamentally in-person industry. But there are … Read more
1. Introduction The digital marketing landscape is notoriously fast paced, flooded with new platforms promising the next best thing, evolving platform features and trends, user engagement and expectations changing – making it difficult to know what is hot and not when it comes to your activity. Why should you be spending time to track, evaluate … Read more
1. Why do I need to use analytics data to understand my audience? You might already have a marketing segmentation for your audience that has been produced using your own survey data and historic purchase data or you might be trying to develop a new audience based on a segment that you’ve identified from a … Read more
This recording has closed captions in both Welsh and English, simply click on the closed captions symbol CC on the video below and select your preferred language. This recording is 44 minutes in length. This video was produced as part of the Digital Heritage Lab ― a digital skills development programme for small to medium-sized … Read more
How to present your digital stats effectively — Part 1: Websites This recording has closed captions in both Welsh and English, simply click on the closed captions symbol CC on the video below and select your preferred language. This session recording is 18 minutes in length. How to present your digital stats effectively — Part … Read more